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We’re continuing to adapt our business during this challenging time.

We’re working hard to get your order sent out to you as safely and as quickly as possible. Ongoing challenges presented by the Coronavirus pandemic mean there are some delays as our business operates with additional safety measures to protect our people and customers. We are experiencing some delivery delays in our network due to:

  • reduced capacity in our supplier, distribution and frieght networks due to hygiene and social distancing requirements (such as social distancing through zoning and dedicated split shifts to reduce the cross over of workers)
  • reduction in air freight capacity and passenger flights (which also carry our parcels)
  • border closures

Unfortunately, some products may be unavailable due to temporary supply disruptions in our network. We want to reassure you that we are working closely with our suppliers to get these items back in stock.

We apologise for any inconvenience caused and thank you for your ongoing support and patience during this uncertain time.

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